TERMS & CONDITIONS
CUSTOMER CARE
Journey Essentials, LLC takes pride in providing exceptional customer care. We are dedicated to offering top-notch service and assistance to our valued customers. Whether you have queries about our products, need guidance on essential oil usage, or require assistance with your purchase, our customer care team is here to help.
Our commitment to customer care extends to ensuring that your shopping experience is seamless and satisfying. Feel free to reach out to us for any assistance or information. Your satisfaction is our priority.
PRIVACY & SAFETY
At Journey Essentials, LLC, we prioritize the privacy and safety of our customers. We adhere to stringent measures to safeguard your personal information and ensure secure transactions. Our privacy policy is designed to provide transparency and trust, outlining how we collect, utilize, and protect your data. Rest assured that your privacy is of utmost importance to us, and we are committed to maintaining the confidentiality of your information.
WHOLESALE INQUIRIES
For retailers interested in showcasing our exceptional essential oil blends, Journey Essentials, LLC offers wholesale opportunities. We aim to collaborate with retailers who share our passion for quality and excellence. Our wholesale inquiries section provides comprehensive details on how you can become a partner in promoting our premium products. Join us in spreading the benefits of essential oils and elevating the well-being of individuals.
DISCLAIMER
Journey Essentials, LLC (“Journey Essentials”), and its personnel are not licensed medical practitioners and do not provide medical advice, diagnose, treat, or prescribe in any way. Our products are not regulated or evaluated by the FDA.
All essential oil blends from Journey Essentials consist of 50% carrier oil and 50% pure essential oils. This formulation ensures both optimal potency and effectiveness, while also allowing for versatile applications. It is important to note that Journey Essentials Blends are not intended for topical application and require further dilution. Undiluted or highly concentrated essential oils are recommended for aromatic use—either by inhaling directly from the bottle, utilizing an aromatherapy inhaler, or employing a diffuser. High dilution ratios or the use of undiluted essential oils may result in adverse reactions, skin irritation, or sensitization.
Before using any natural products or essential oils, always consult with your medical practitioner. The information, content, and product descriptions provided on this site are for reference purposes only and are not intended to replace advice from a pharmacist, physician, or any other licensed healthcare professional. You should not use this information for treating a health issue or disease or for self-diagnosis. Please note that actual product packaging and materials may contain different information than what is shown on this website. If you suspect a medical problem, contact your healthcare provider immediately.
Please store products made with essential oils in a secure location, away from children, pets, and heat sources. Do not ingest, eat, or drink these products, and keep them away from flammable objects or heat. Be aware that our products may contain natural oils derived from nuts, seeds, and fruits. Even natural ingredients can cause sensitivities, as everyone is different. We cannot guarantee you will not experience a reaction to our products. Products containing essential oils may not be recommended for individuals with sensitive skin. As our products contain raw essential oils, we advise conducting a skin test before use. To perform a skin test, apply a small amount of the topical product to the inside of your elbow, cover it with a bandage, and check it after one hour. If you notice any burning, soreness, redness, or irritation, discontinue use immediately, as your skin may be sensitive to the product. If you wish to use essential oil products in the future, consult a licensed aromatherapist or your healthcare provider to find suitable options that won't irritate your skin. Remember, essential oils are potent and may not be suitable for everyone.
If an essential oil or essential oil blend gets into your eye, flush the eye immediately with clean water and seek medical attention if stinging and/or irritation continues. If you are allergic to certain foods, do not use essential oils or carrier oils derived from those foods.
By purchasing our products, you accept responsibility for consulting a professional before using any items that may cause skin sensitivity or pose safety risks. As a customer, business, or consumer, you assume full responsibility for your continued use or purchase of products without complete knowledge of their ingredients and functions. You have the right to inquire about product details before purchasing or to test products on your skin in advance.
Journey Essentials is not responsible for any products that are resold. The business owner who purchases the product and subsequently resells it under their branding is fully responsible for all aspects, including labeling, FDA regulations, and any necessary testing. Our products cannot be resold without prior permission, and a legal agreement will be required between the parties involved.
Journey Essentials does not accept responsibility for incorrect usage and will not be liable for any adverse reactions that may occur while using our products. We recommend seeking approval from your doctor before using our products to ensure your safety.
By visiting our site, you acknowledge, understand, and agree to our regulations. The information displayed on Journey Essentials’ website is intended solely for general educational purposes and is not professional medical advice. Always seek the advice of a physician with any questions you may have regarding the use of our products.